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Frequently asked questions

The things people most often ask when getting started with Voltie. If you can’t find what you’re after, write to us and we’ll reply the same day.

About Voltie

What does Voltie do?

Voltie is an energy management system that makes a business’s electricity consumption visible, turns that data into meaning, and lets you follow energy management decisions from a single platform.

It makes critical processes easier to manage — consumption tracking, bill checking, reactive penalty alerts, demand tracking, facility comparisons and cost analysis.

Does Voltie only check bills?

No. Voltie is not just a bill checking system.

It analyses how the facility consumes electricity, shows where costs are rising, makes period-on-period comparisons, tracks consumption habits and helps the business make better-informed energy management decisions.

Does Voltie save money?

Voltie is not a device that cuts electricity use directly; but by making consumption, errors and inefficiencies visible, it brings savings opportunities to light.

It gets the business to act on incorrect bills, reactive penalties, unnecessary consumption, high demand, the wrong tariff or inefficient use.

Which businesses is Voltie suitable for?

Voltie suits industrial facilities, production sites, supermarket chains, hotels, commercial businesses, organised industrial zones, multi-branch organisations and any business with high electricity consumption.

Any business that wants to keep regular track of its electricity costs can benefit from Voltie.

Does Voltie change my electricity supplier?

No. Voltie is not an electricity supply company.

It analyses your current electricity consumption and billing. When needed, though, it can provide the data to help you decide on tariff, supplier and cost comparisons.

Does Voltie use artificial intelligence?

Yes. Voltie uses AI-assisted analysis to make sense of energy consumption data, notice unusual situations and support businesses’ decision-making.

The aim is not just to display data, but to make it meaningful for the business and something it can act on.

What is Voltie’s purpose?

Voltie’s purpose is to let businesses follow their electricity consumption through a regular, clear and manageable system — not only through the bill that arrives at the end of the month.

It was built to keep energy costs under control, catch errors early and make sure businesses are not left on their own with energy management decisions.

Bill checking

Does Voltie check my electricity bill?

Yes. Voltie analyses your electricity consumption data and bill line items to help spot errors or anything suspicious.

Unit price, consumption volume, reactive penalties, demand charges and similar items can be checked on a regular basis.

What happens if an error is found on my electricity bill?

If Voltie finds an incorrect amount on a bill, the necessary correspondence is carried out with the relevant retail supplier or distribution company.

Once the incorrect charge is confirmed, the amount is usually offset on the following period’s bill.

Can Voltie’s bill calculations be wrong?

Voltie’s checks are based on mathematical data. Calculations on consumption, unit charges, tariffs and bill items are numerical verification on the system side, not interpretation.

That is why Voltie’s findings are backed by hard data. On an energy bill there is only one maths; the same correct data always gives the same result.

Reactive penalties

What is a reactive penalty?

A reactive penalty is an extra charge added to the bill when a facility’s compensation system is not working properly or the reactive energy balance in its electrical system is off.

It is a significant cost item that needs regular monitoring, especially for industrial facilities, supermarkets, production sites and high-consumption businesses.

Can Voltie spot a reactive penalty in advance?

Yes. Voltie tracks the facility’s reactive energy status and can alert the user when a risk appears.

That buys time to carry out the necessary checks before the penalty reaches the bill.

Can a reactive penalty be dealt with remotely?

No. When a reactive penalty risk is detected, someone has to physically work on the compensation panel.

The facility’s own electrical team can do this. Where needed, Voltie can refer the user to suitable electrical teams or technical solution partners.

What should be done when a reactive penalty alert arrives?

When an alert comes in, check the compensation panel first. Capacitors, contactors, fuses, relay settings and the general condition of the panel should be inspected by an authorised electrical team.

Voltie provides the early warning; the technical work on site is done by the electrical team.

Setup and use

Does setting up Voltie require any work at the facility?

It depends on the package.

Some solutions can work from existing meter and consumption data. Where more detailed, real-time monitoring is needed, a measuring device or IoT equipment may have to be installed at the facility.

How often is the data updated?

That depends on the data source and how the system is set up.

At some facilities data is updated at set intervals, while IoT-based solutions allow more frequent and more detailed tracking.

Can more than one facility or branch be tracked?

Yes. Voltie lets multi-branch businesses follow all of their facilities from a single platform.

Consumption comparisons between branches, cost analysis and performance tracking are all possible.

Do I need technical knowledge to use Voltie?

No. Voltie is designed to make technical data easy for users to understand.

Electricity consumption, costs, penalties and risks can be followed through plain reports and alerts.

See Voltie on your own data

Leave your work email and we’ll get back to you. We’ll go through your facility’s consumption together and show you where the savings are.

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